Accessibility

Accessibility

The U.S. Cellular Coliseum strives to provide excellent service to all our guests, including those guests with special needs. U.S. Cellular Coliseum recognizes the needs of persons with disabilities and meets or exceeds the requirements for compliance with the Americans With Disabilities Act (ADA). U.S. Cellular Coliseum
provides a full range of accommodations for guests with disabilities to ensure their safety, comfort and
enjoyment of our events and facilities. The following section highlights our services.

 

 

Wheelchair Escorts

U.S. Cellular Coliseum provides complimentary wheelchair escorts to guests with special needs when 
requested. Escorts are available at any entry point. Please be aware that our staff will not remain with you during the event, nor will they allow you to remain in the wheelchair for the duration of the event.

 

 

Accessible/Disabled Tickets

Accessible/Disabled seating is available in all price levels at any event. Tickets for accessible seating areas are available at the U.S. Cellular Coliseum Box Office by calling 309-434-2679. When ordering tickets for an accessible seating area, it is important to indicate that you require accessible seating so we can properly seat you. Please note that the number of seats available in the accessible seating areameets the
requirements of the Americans With Disabilities Act (ADA) and other laws relating to accessibility, however, the number of seats in the accessible seating areas is limited. Tickets for seats inthe accessible seating
areas are sold on a first come, first served basis.

 


Designated Parking Spaces for Persons with Disabilities

Designated parking spaces are available for guests with disabilities. These spaces are designated for 
vehicles displaying a current state-issued disability placard or license plate. The parking spaces designated for guests with disabilities are made available on a first-come, first-served basis.
 

 

Sign Language Interpreters

U.S. Cellular Coliseum is pleased to provide signed performances for our hearing-impaired guests for select concert events. Interpretation services are not guaranteed for every event; however, we will make every
effort to accommodate each request with appropriate advance notice, at least two (2)weeks prior to the
event. Please contact the U.S. Cellular Coliseum box office at 309-434-2679 to arrange.

 

 

Service Animals/Guide Dogs                 

Animals or pets of any kind are prohibited in the U.S. Cellular Coliseum with the exception of trained 
service animals and service animals in training for guests with disabilities. Service animals are welcome 
inside the venue, but must remain in control of the patron at all times. Service animals will rest in the 
seating area of the individual with a disability, rather than in the aisle. A guest whose service animal poses a threat to the safety of other U.S. Cellular Coliseum guests or employees may be asked to escort the
animal off the premises.

 

 

Restrooms

Restroom facilities in the U.S. Cellular Coliseum are accessible.